Our service includes a comprehensive consultation to help identify gaps and opportunities, an operations report that includes a project plan with timelines and milestones, a cost analysis, and a schedule. We also offer a suite of quality procedures that will help you get there quickly and smoothly. That’s how we deliver The Difference.
Mission statement
You can tell a lot about a company by its mission statement. Our's is simple; To provide superior hospitality services that are simple to execute.
Company vision
Guests leave your venue, smiling about what happened off the pitch not just on it.
Our MD – Bryan Telfer created The Difference, the company your club didn't know it needed. Having been born into the industry Bryan has gained more than 20 years practical experience, polished with qualifications gained at University, in the workplace and in his downtime.
Having worked at some of the biggest events on the planet in many different roles, Bryan has an unrivalled CV. Working across the globe has given him an insight in to different systems of work, different cultures and different outlooks on the hospitality industry.
Our ramp up process is designed to empower your team and outfit them with the tools they need to succeed. Talk to us today about how we can support your growth, limit your turnover, and put you on a solid track to success and profit.
A thriving food and beverage operation doesn't just happen from a good idea. For your venue to be commercially viable, stay relevant and environmentally sustainable a large amount of planning, knowledge and specialist expertise is required.
As a market leading specialist The Difference can provide customer insight.
When you choose The Difference you get a full range of experience, skills and benefits.
Consulting at our core
Our catering consultancy services include
We don't just consult! We actually deliver a fantastic operation inside stadiums such as the multi-sport Shay Stadium in Halifax.
There's much to see here. So, take your time, look around, and learn all there is to know about us. We hope you enjoy our site and take a moment to drop us a line.
The Difference doesn't just make a difference to it's clients, it makes a difference to it's employees. The Difference Hospitality Group pays ALL, regardless of age, The Living Wage.
We are very proud to be in the 1% of UK based hospitality companies to do this.
• Equality - Equal opportunities: equality is a fundamental part of society in which everyone can have the best possible chance to succeed.
• Diversity - Everyone is individual and different in many ways.
• Inclusion - A sense of belonging in the workplace, including, feeling respected, valued & supported by others.